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From15US$ /night
Check-in
04Dec2025Select date
Check-out
05Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Khalid Bin Al Waleed Road, Dubai, United Arab Emirates
-
Near the Al Fahidi Historical Neighbourhood
Perfect
6.7
4.0
/10
3.6
/5

City Palace Hotel offers 3-star accommodations with convenient amenities including a business center, a restaurant, and a lounge bar. Perfect for both business and leisure travelers, it is located on Khaled Bin Walid Street in Bur Dubai, a hub for business and shopping.

Rooms & Amenities

Rooms at City Palace Hotel feature air conditioning, a seating area, and flat-screen TVs with satellite channels. Each room includes a private bathroom with a bidet, free toiletries, and a hairdryer.

Dining & Nearby Options

Dining options include Pearl Restaurant, which serves international cuisine, and a bar located on-site. Nearby eateries include Starbucks and Tanour Restaurant within a 0.5 km radius.

Services & Local Area

City Palace Hotel features a 24-hour front desk offering practical information about the area. Free shuttle service and room service are also available for guests. Popular attractions such as Dubai Heritage Village and Grand Bur Dubai Masjid are within 2 km.

Transportation & Accessibility

The hotel is well-connected to public transport, with Al Ghubaiba subway station just 10 minutes walking distance. Various bus stations are also nearby, providing easy access to different parts of the city.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
25 m² 
2 Single beds
Shower
Bathtub
Standard Double Room
2 persons
25 m² 
1 Double bed
Shower
Coffee machine
Suite
2 persons
35 m² 
1 King-size bed
Shower
Coffee machine

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Dubai 2.3 km
Airports
Dubai Creek SPB (DCG) 6.6 km
Dubai (DXB) 11.1 km
Train
Al Ghubaiba Station700 m
Al Fahidi Station900 m
Underground
Al Ghubaiba700 m
Al Fahidi900 m
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Billiard tables

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Live entertainment
  • Night club
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

City Palace Hotel presents a delightful dining experience where Indian, Asian, and International cuisines come together to create memorable meals. With a family-friendly atmosphere, guests can savor a range of halal and vegetarian options, making it an ideal dining spot for every palate.
City Palace Hotel Dubai Restaurant photo
City Palace Hotel Dubai Restaurant photo
City Palace Hotel Dubai Restaurant photo

Restaurant #1

Indian, Asian, International, Grill/BBQ
Ambiance
Inviting and family-friendly, with comfortable dining tables offering a cozy setting for shared meals.
Key Offerings
Indulge in a wide selection of international dishes available in the evenings, where each meal is crafted to satisfy diverse tastes.
Reservation
Recommended during peak dining times.
Open for breakfast, lunch, and dinner.

Location

Khalid Bin Al Waleed Road, Dubai, United Arab Emirates
Map view
Khalid Bin Al Waleed Road, Dubai, United Arab Emirates
Nearby
Sheikh Khalifa Bin Zayed Rd
BurJuman
580 m
Night club
Spree The Club
200 m
Restaurants
Al Kawakeb Cafeteria
200 m
45 Khalid Bin Al Waleed Rd
Starbucks
220 m
Dubai - Al Ain Rd E 66 Road
Caspian Special Kabab
390 m
Al Raffa Al Raffa St Al Raffa
Golden Gate Restaurant
380 m
Al Raffa Al Kuwait St
Mini Punjab Restaurant
370 m
Al Souq Al Kabeer 26 Street
Swadesh
670 m
Shop #8
Desi Max
560 m
29 Al Ghubaiba Road
Karachi Darbar
540 m
Al Fahidi St Bur Dubai
Sreeraj Lassi Cafeteria
420 m
5 Al Esbij St
Keventers Milkshakes
580 m
Khalid Bin Al Waleed Rd Burjuman Food Court Next to Marry Brown

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
6.7
6.7/10 based on 3168 reviews
Evelyn
United Kingdom, March  2025
5.0/10

My stay at City Palace Hotel was a mix of experiences. While the staff, particularly Mr. Arjun and Night Manager Mr. Roshan Ali, were incredibly friendly and attentive, the room cleanliness and maintenance left much to be desired. Overall, I appreciated the warmth of the staff, but I hope for improvements in the accommodation quality. 🌟🏨

Rooms
5.0
The room I stayed in had several issues, including cleanliness problems and unfriendly air conditioning. I had allergic reactions due to the bed linens before they were changed.
Service
10.0
The staff members were always ready to help and knowledgeable about local transportation and attractions, which made my experience much smoother.
Location
7.0
The location was decent and convenient for accessing shopping and other facilities around the hotel.
Dining
5.0
The room service menu was limited predominantly to Indian food, and the quality was not satisfactory, forcing me to order from outside.
Facilities
5.0
The hotel offers various facilities, but several issues, like broken clothes drying rings and a lack of basic bathroom amenities, hindered the overall experience.
Michael
United Kingdom, January  2025
5.0/10

My stay at City Palace Hotel was a mixed bag. While the location was convenient and the staff tried their best, I faced significant issues, particularly with cleanliness and room comfort. The facilities felt outdated, and I was disappointed overall.

Rooms
5.0
The room conditions were not satisfactory, with visible dust and stains on the bed that impacted my sleep. I also found a cockroach, which raised major hygiene concerns.
Service
5.0
The service was inconsistent. My request for water took an unacceptable two hours, and I was surprised to be asked for payment upon delivery, which was different from my previous experiences.
Location
6.0
The hotel's location is quite central, which was definitely a plus. It made it easy to explore the surrounding area, but unfortunately, that was one of the few highlights.
Dining
5.0
Dining options were limited, and I found the prices at the bars quite high. I didn't get a chance to try much of the menu, as I was mostly focused on addressing the issues in my room.
Facilities
5.0
The facilities felt outdated, lacking essential items like tea or coffee sachets. The absence of consistent room service also added to my dissatisfaction.
John
United Kingdom, January  2025
6.0/10

I had a mixed experience at City Palace Hotel. The staff, especially Mr. Arjun and Mr. Roshan Ali, were super friendly and attentive during my five-night stay. However, I did hear some not-so-great things from others, like issues with cleanliness and rude receptionists. Overall, I appreciated the staff's assistance and wouldn't hesitate to recommend this place based on my experience.

Rooms
8.0
I stayed in a Standard Double Room, and it was comfortable enough for my needs. No big complaints here.
Service
9.0
Service was mostly great, with staff always ready to assist. They were knowledgeable about local transport and shopping.
Location
8.0
The hotel's location is pretty decent for exploring the city. Easy to get around and find things nearby.
Dining
7.0
I didn't have much dining experience here, but I did hear they serve homemade ice cream.
Facilities
7.0
Facilities included good room service and laundry, but I didn't use everything available.
Parker
United Kingdom, November  2024
6.8/10

My stay at City Palace Hotel had its ups and downs. While I appreciated the comfortable bed and proximity to restaurants and the metro, the housekeeping was quite lacking, and there were issues with water pressure in the bathroom. Overall, it was a mixed experience. 😕

Rooms
6.0
The Standard Double Room had a comfortable bed, but the room suffered from poor maintenance, including low water pressure and leaks.
Service
5.0
Service was a letdown; my room needed fresh water bottles, and the response from the reception was lacking.
Location
7.0
The location is convenient, with numerous restaurants nearby and the metro just a 5-minute walk away, even if traffic was sometimes heavy.
Dining
5.0
The hotel has a variety of menu options, but they often didn't have what was listed, which was disappointing.
Facilities
5.0
Facilities were average; room service and housekeeping fell short of expectations, impacting my overall experience.
Christopher
United Kingdom, October  2024
6.2/10

I had a mixed experience during my stay. while some staff members were attentive and eager to help, the overall state of the room left much to be desired. Issues like cleanliness and maintenance definitely impacted my comfort.

Rooms
5.0
My room was infested with cockroaches. and the air-conditioning barely worked. I had to request a change of bed linens due to allergic reactions from the previous ones, and even then, the bathroom amenities were of cheap quality.
Service
5.0
Though some staff were friendly, I encountered rudeness during my requests. especially when I asked for water and was told I had to pay for it. The night staff's disturbance at 3 am was also concerning.
Location
5.0
The hotel was conveniently located,. but the noise from the traffic outside made it difficult to rest at night.
Dining
5.0
Dining options were very limited. the room service only offered Indian food and the quality was not great. I had to order from outside to find something better.
Facilities
5.0
The facilities felt outdated. there was no hot water in the shower and the drying ring was broken. I expected better upkeep overall.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs AED 20 per person per day. 
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Malayalam, Panjabi / Punjabi, Tamil, Telugu, Tagalog / Filipino, Urdu
Year renovated:
2009
Number of floors:
7
Number of rooms:
101
Former name
Seashell Inn By Landmark
FAQs
About City Palace Hotel
What are the check-in and check-out times at City Palace Hotel?
Check-in is from 14:00 and check-out is by 12:00.
How far is City Palace Hotel from Dubai International Airport?
The hotel is located 7 km from Dubai International Airport.
What are some attractions close to City Palace Hotel?
Nearby attractions include Burj Khalifa (10 km), Dubai Mall (10 km), and Dubai World Trade Centre (5 km).
Is there an on-site restaurant at City Palace Hotel?
The hotel features an on-site restaurant serving a variety of international dishes.
What amenities can guests expect in the rooms at City Palace Hotel?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom with free toiletries.
Does City Palace Hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property.
Is parking available at City Palace Hotel?
Valet parking is available on-site for guests.
What dining options are available near City Palace Hotel?
Nearby restaurants include Chappan Bhog Restaurant, Rooftop Shisha, and Tanour Restaurant, all located within 0.5 km.
Does City Palace Hotel have any wellness or spa facilities?
Guests can enjoy spa services such as massages and wellness treatments at the hotel.
What business services does City Palace Hotel provide?
The hotel has a business center with fax and photocopy services available.
Are children catered for at City Palace Hotel?
The hotel offers services such as cots and a children's buffet.

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